Frequently Asked Questions

 

Is Morocco safe?

Yes, Morocco is generally a very safe destination for tourists. The popular spots are well protected by police and private security, just beware of fake guides and pickpockets. Solo female travellers need to take the usual precautions and dress modestly to avoid unwanted attention.


What is included?

All your meals, accommodation and transport will be covered during your 8 night, 9 day journey with us, including airport transfers from and to Marrakech airport.

Additionally, we have an experiential itinerary designed where you’ll be getting hands-on with artisans, touring special places, delighting in the wisdom from accompanying guides and much more. All of these items are also covered. If you have any questions, just email us at hello@magicbusmorocco.com.


What is not included?

We do not include airfare nor facilitate airfare booking. On the first day of the trip, we provide dinner, but if you arrive earlier, you will have to cover those expenses. Likewise, on the last day of the trip, we provide breakfast, but if you depart later, you will have to cover those expenses.

We do not cover other items getting to Morocco like passport and/or visa fees, insurance packages, vaccinations etc… We do not cover such in-country costs like items you want to buy or alcohol. If you have any questions, just email us at hello@magicbusmorocco.com.


How many people travel together?

We allow a capacity of up to eight travellers in addition to the Magic Bus Team, unless stated otherwise on the trip’s itinerary. We create an inclusive environment where everyone can enjoy the experiences designed and embrace the journey together.


How do I reserve a spot?

In order to reserve a spot, we need an initial deposit, per person, which is 40% of the trip’s cost, if the booking is made at least 30 days prior to the trip’s starting date. Those booking within 30 days of the trip’s starting date, the entire trip’s cost is due upon booking, per person.

Click the button at the top that says “Book” and complete your checkout. If you’re having any difficulty or prefer to pay through an alternative like a wire transfer, email us at hello@magicbusmorocco.com and we’ll sort it out.

Split payments is available to those booking at least a month prior to the trip’s starting date with 40% due up front and the balance due 30 days prior to the trip’s starting date. If an overdue balance occurs, your spot is no longer guaranteed to be reserved. Refer to Section 2 of our Booking Terms and Conditions.


What if I cancel?

We’ll be disheartened you cannot join us on this journey, but we know how life goes.
Review Section 4 of our Booking Terms and Conditions to see what refund options you’ll have available.


Do I need travel insurance?

Obtaining travel insurance is compulsory; this ensures peace of mind and it’s there to support should you encounter any unforeseen incidents during your trip. A policy package, per your discretion, could cover such incidentals as personal injury, property damage, flight cancellation, loss of luggage, personal effects, medical expenses, death, repatriation, emergency evacuation, personal liability, etc…


Do I need a visa?

A passport that is valid for a minimum three months beyond your stay will be required. Visas are the responsibility of the individual traveller, however approximately 70 countries are visa-free for travelling to Morocco for a duration of up to 90 days. Consult your local embassy for current information.


Do you offer private or customised trips?

Yes we do! Email us your wants, needs and desires at hello@magicbusmorocco.com and we’ll provide you our rates for custom designing an unforgettable experience.


I’m booked, now what?

We’ll be sending you a detailed itinerary with our daily schedule, more information on Morocco and our journey together. We’ll have this sent via email after we’ve received full payment and about a month away from the trip. We cannot wait to see you there!